PAuL Refund Policy

Effective date: [date]

We want you to be happy with PAuL. You can try every feature free for 14 days before buying, so you know what you're getting.

30-day refunds

If PAuL isn't right for you, you can ask for a full refund within [30] days of purchase, for any reason.

How to ask

Purchases are processed by Paddle, our reseller and merchant of record. To request a refund, either:

• reply to your Paddle receipt email, or visit paddle.net and look up your order; or
• email us at support@macpaul.app with the email address you bought with.

Refunds go back to your original payment method. Paddle usually processes them within a few business days; your bank may take longer to show them.

After a refund

A refunded license key is no longer valid, and you agree to stop using it and remove it from your Macs. Your recordings and transcripts stay on your Mac and are not affected.

Outside the refund window

After [30] days, purchases are generally final, except where the law in your country gives you additional rights. If something is wrong with PAuL, contact us anyway — we would rather fix it.

Contact

DiddiaSix LLC support@macpaul.app